Dolphin Radar – Terms of Service

Last Updated: 2025-12-10

Welcome to Dolphin Radar. These Terms of Service ("Terms") govern your access to and use of Dolphin Radar's websites, applications, software, APIs, tools, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Definitions

  • "Dolphin Radar," "we," "us," or "our" means Dolphin Radar and its affiliated entities.
  • "You" or "Subscriber" means the individual or company using the Services.
  • "User" means any authorized individual who accesses the Services under your account.
  • "Subscriber Data" includes data, contacts, records, lists, files, or content uploaded, collected, or processed through the Services.
  • "Outputs" means information or content generated by system tools or AI functionality.

2. Description of Services

Dolphin Radar provides business intelligence, contact discovery, enrichment, verification, campaign workflows, analytics, and AI-assisted tools for sales, marketing, partnership development, recruitment, and B2B outreach use cases.

We may modify or discontinue features at any time without guaranteeing the continued availability of any particular functionality.

3. Account Registration and Security

To access the Services, you must create an account and provide accurate, current, and complete registration information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access, security breach, or suspected compromise of your credentials.

If you are creating an account on behalf of a business or organization, you represent that you have the authority to bind that entity, and the term "you" will refer to both you and the entity. You are responsible for ensuring that all authorized users comply with these Terms and for managing user permissions, account access, and internal security practices.

We may suspend or terminate access to the Services if we detect fraudulent activity, misuse, or any behavior that jeopardizes the security or integrity of the platform. We reserve the right to require additional identity verification or to take reasonable steps to protect the Service from unauthorized use.

4. Permitted Use

You may use the Services solely for legitimate internal business purposes.

You may not:

  • Resell, license, distribute, syndicate, or commercialize any data obtained through the Services.
  • Build a database, marketplace, or competing data product using our Services.
  • Share account access with unauthorized users or exceed subscription limits.
  • Conduct scraping, reverse engineering, or systematic extraction of data.
  • Use automated systems, bots, scripts, or unauthorized scraping tools to access or extract data outside intended product functionality.

5. Subscriber Data

5.1 Ownership and License

You retain ownership of Subscriber Data. You grant Dolphin Radar a worldwide, royalty-free, non-exclusive license to process Subscriber Data solely to operate and improve the Services.

5.2 User Responsibility

You represent and warrant that:

  • You lawfully obtained all Subscriber Data.
  • Your marketing, outreach, and prospecting comply with all applicable privacy, anti-spam, and data protection laws (including CAN-SPAM, GDPR, CCPA, and related regulations).
  • You have obtained any necessary consents from data subjects.
  • You are solely responsible for the use of Subscriber Data and all communications conducted using or based on the Services.

6. AI and Output Disclaimer

Some features of the Services may use artificial intelligence, machine learning models, or automated systems to generate insights, predictions, recommendations, or other forms of content ("AI Outputs"). AI Outputs may be inaccurate, incomplete, outdated, or reflect biases or limitations inherent in automated systems. We do not guarantee the accuracy, reliability, legality, or suitability of any AI-generated content for your specific use case.

You understand and agree that AI Outputs are provided "as is" and should not be relied upon as professional advice, factual statements, or as a substitute for human review, verification, or independent analysis. You are solely responsible for evaluating the accuracy and suitability of AI Outputs and for any decisions or actions taken based on them.

You further acknowledge that your inputs may be used to generate AI Outputs and that such outputs may not be unique or confidential. We do not guarantee that AI Outputs will not be similar to content generated for other users. We may update, modify, or limit AI features at any time to ensure compliance, safety, or operational integrity.

To the fullest extent permitted by law, we disclaim all liability arising from your use of or reliance on AI Outputs, including any errors, omissions, misinterpretations, or consequences resulting from automated decision-making.

7. Third-Party Data

Our Services may incorporate, process, or rely on data, content, or information obtained from third-party sources, including open datasets, public web content, data partners, analytics vendors, and integration providers. We do not control and are not responsible for the accuracy, completeness, legality, reliability, or availability of any third-party data accessed through the Services.

You acknowledge that third-party data is provided "as is" and may be subject to separate terms, licenses, or usage restrictions imposed by the respective data owners or providers. You are responsible for ensuring that your use of such data complies with all applicable third-party terms and relevant laws, including privacy, consent, and data-handling requirements.

We may modify, limit, or discontinue access to any third-party data at any time if required by a provider, by law, or for security, compliance, or operational reasons. We are not liable for interruptions, removal, delays, or changes in third-party data availability. Your continued use of the Services constitutes acceptance of any such modifications.

8. Billing and Payments

By purchasing a subscription, credits, or any paid service, you authorize us and our payment processor to charge the applicable fees to your provided payment method on a recurring basis, unless otherwise stated. Subscription fees are billed in advance for each billing period and will automatically renew until canceled. You are responsible for maintaining accurate billing information, including a valid payment method.

All fees, prices, and usage-based charges are subject to change, and we may update pricing or plan features at any time. Changes will take effect in the next billing cycle unless otherwise specified. If a payment fails, we may suspend or terminate access to the service until the outstanding amounts are paid.

9. Account Termination

We reserve the right to suspend or terminate accounts for violations including but not limited to:

  • Data resale or misuse
  • Spam complaints or regulatory risk
  • Abuse or system manipulation
  • Violations of these Terms

Upon termination, access to the Services will cease. We may delete or anonymize Subscriber Data according to applicable retention policies.

10. Intellectual Property

All rights, title, and interest in and to the Services, including all software, code, features, data structures, models, algorithms, analytics, UI/UX elements, documentation, designs, trademarks, and all other proprietary materials ("Company Materials"), are and will remain the exclusive property of the Company and its licensors. The Terms grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely for your internal business purposes, in accordance with these Terms.

You may not reproduce, modify, distribute, sell, sublicense, reverse engineer, decompile, scrape, extract, or create derivative works from the Services or Company Materials, except to the extent expressly permitted by applicable law. All rights not expressly granted are reserved.

Any feedback, suggestions, improvements, or ideas you provide regarding the Services ("Feedback") may be used by us without restriction or obligation. You assign to us all rights in such Feedback, and you acknowledge that we may incorporate it into the Services or other products without compensation to you.

AI Outputs, analytics results, and processing outputs generated from your inputs are licensed to you for your lawful internal use, subject to these Terms, but do not grant you ownership of the underlying models, datasets, or technologies used to produce them. Company retains all intellectual property rights in and to the underlying systems and methodologies.

11. Data Retention

We retain account information, usage data, logs, and content you submit to the Services for as long as necessary to operate, maintain, and improve the platform, comply with legal obligations, enforce our agreements, and resolve disputes. Retention periods may vary depending on the type of data, applicable laws, and operational requirements.

Upon account deactivation or termination, we may retain certain information for a reasonable period for backup, audit, fraud prevention, and compliance purposes. User-generated content, processed datasets, and AI Outputs may continue to be stored in aggregated, anonymized, or de-identified form, which does not identify you or your organization.

You are responsible for exporting or backing up your data prior to termination of your subscription. We do not guarantee that data will remain available after account closure, and we are not obligated to restore or recover deleted or expired data. We may modify or update our data retention practices from time to time to reflect operational, technical, or regulatory changes.

12. Export and Sanctions Compliance

You agree to use the Services in compliance with all applicable export control, trade compliance, and economic sanctions laws and regulations, including those administered by the United States (e.g., the U.S. Department of Commerce and the Office of Foreign Assets Control), the European Union, the United Kingdom, and any other jurisdiction whose laws apply to your use of the Services.

You represent and warrant that neither you nor any party you act on behalf of is:

  • (a) located in, organized under, or ordinarily resident in any country or region subject to comprehensive sanctions or trade embargoes;
  • (b) identified on any government sanctions list, including the U.S. Specially Designated Nationals (SDN) List, Entity List, Denied Persons List, or equivalent EU/UK consolidated lists; or
  • (c) using the Services for any prohibited end use, including activities involving weapons development, military applications, illicit surveillance, or other restricted or unlawful purposes.

You also agree not to export, re-export, transfer, provide access to, or use the Services (including data, AI models, algorithms, software, or technical information) in violation of export control restrictions or for the benefit of sanctioned persons or jurisdictions. We may suspend or terminate access to the Services immediately if we determine that your use violates applicable sanctions or export laws.

You are solely responsible for ensuring your own compliance with all export and sanctions requirements and for implementing internal controls to prevent unauthorized access or prohibited uses. We may modify or restrict the availability of certain features or regions at any time to maintain compliance with applicable regulations.

13. Beta Services

We may offer certain features, functionalities, models, or services in early-access, preview, experimental, or beta form ("Beta Services"). Beta Services are provided for evaluation purposes only, may be incomplete or unstable, and may change, break, or be discontinued at any time without notice. We make no commitments, warranties, or guarantees regarding the performance, availability, reliability, accuracy, or results of any Beta Services.

Beta Services may generate incorrect, unpredictable, or inconsistent outputs and may not meet the same security, compliance, or support standards as our generally available Services. You acknowledge that any use of Beta Services is at your sole risk and discretion, and you agree not to rely on Beta Services for production workloads, critical operations, or commercial decision-making unless explicitly permitted in writing.

We may collect and use feedback, usage information, or technical data related to your use of Beta Services to improve our products, and you grant us an unrestricted right to do so. Participation in any Beta Services does not grant you any rights to continued access, future features, or commercial versions of the Services.

We may limit, suspend, or terminate access to Beta Services at any time. To the fullest extent permitted by law, we disclaim liability for any loss, damage, or harm arising from or related to your use of Beta Services.

14. Disclaimers

The Services are provided "as is" and "as available."

To the fullest extent permitted by law, Dolphin Radar disclaims all warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Data accuracy or completeness
  • Output legality or reliability
  • Email deliverability or outreach success

15. Limitation of Liability

To the maximum extent permitted by law:

  • Dolphin Radar shall not be liable for indirect, incidental, special, consequential, or punitive damages.
  • Total liability shall not exceed the greater of:
    • The fees paid by you in the three (3) months preceding the claim, or
    • One hundred U.S. dollars (USD $100).

16. Indemnification

You agree to indemnify and hold harmless Dolphin Radar and its affiliates from any claims, liabilities, damages, or costs arising from:

  • Your use of the Services
  • Subscriber Data or outreach activities
  • Violations of applicable laws or regulations
  • Infringement of third-party rights

17. Arbitration and Class Action Waiver

17.1 Arbitration Agreement

Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services will be resolved exclusively through binding individual arbitration, rather than in court, and will be administered by a recognized arbitration provider under its applicable rules. The arbitration shall take place on an individual basis, and the arbitrator's decision will be final and enforceable in any court of competent jurisdiction.

17.2 Class Action Waiver

You and the Company agree that all proceedings must be conducted solely on an individual basis. Neither party may bring or participate in any class action, class arbitration, private attorney general action, consolidated action, or any other representative proceeding. The arbitrator may not combine the claims of multiple individuals or otherwise preside over any form of representative or collective proceeding.

17.3 Opt-Out

If you do not wish to be bound by this arbitration agreement, you must provide written notice of your decision to opt out within 30 days of first accepting these Terms. Opting out of arbitration does not affect your other obligations under these Terms. No other form of opt-out is valid.

17.4 Exceptions

Either party may seek temporary or preliminary injunctive relief in court to protect its confidential information or intellectual property rights. Additionally, arbitration does not apply where prohibited by applicable law or where a dispute must be handled by a court with exclusive jurisdiction.

17.5 Governing Rules and Location

Arbitration will be conducted in English and in a mutually agreed location, or remotely where permitted. The parties agree to share arbitration fees consistent with the applicable rules, except where otherwise required by law.

By using the Services, you acknowledge and agree that this Arbitration Agreement and Class Action Waiver are fundamental to the dispute-resolution framework of these Terms.

18. Electronic Communications

You consent to receive electronic communications regarding your account, billing, legal notices, and service updates.

19. Data Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect the security, confidentiality, and integrity of the data stored or processed through the Services. These measures may include encryption, access controls, monitoring, network protections, and industry-standard safeguards intended to reduce the risk of unauthorized access, disclosure, alteration, or loss.

Despite these safeguards, no method of electronic transmission or storage is completely secure. We do not guarantee absolute security, and you acknowledge that you provide and transmit data at your own risk. You are responsible for maintaining the security of your own systems, credentials, endpoints, and access permissions, including ensuring that your authorized users follow appropriate security practices.

If we become aware of a data breach affecting the Services that results in unauthorized access to your personal or business information, we will provide notice in accordance with applicable laws. You agree to cooperate with any investigation or remediation efforts and to notify us promptly of any suspected compromise of your credentials, unauthorized access, or other security incident related to your account.

You must not use the Services in a manner that circumvents or interferes with our security controls. We may suspend or restrict access if we detect unusual activity, suspected misuse, or actions that pose security risks to the platform, our users, or our infrastructure.

20. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, store, process, and protect personal information. By using the Services, you acknowledge that you have reviewed and agree to the Privacy Policy, and you authorize us to handle your information in accordance with it.

We may collect account information, usage data, technical logs, device identifiers, and other information necessary to operate, secure, and improve the Services. We may also process aggregated, anonymized, or de-identified data for analytics, product development, and other legitimate business purposes. Such data will not identify you or your organization.

You are responsible for ensuring that your collection, submission, and use of personal data through the Services comply with all applicable laws, including obtaining any necessary consents, notices, or permissions from your users or data subjects. You must not upload, transmit, or process sensitive or regulated data through the Services unless we expressly permit you to do so in writing.

We may update our privacy practices from time to time as described in the Privacy Policy. Continued use of the Services constitutes acceptance of those updates. If there is any conflict between these Terms and the Privacy Policy with respect to privacy matters, the Privacy Policy will control.

21. Force Majeure

We will not be liable for any failure or delay in performance of our obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, power outages, pandemic or public health emergencies, supply chain disruptions, strikes, embargoes, government actions, or failures of third-party hosting, infrastructure, or service providers (each a "Force Majeure Event").

During a Force Majeure Event, our obligations will be suspended for the duration of the delay, and we may take reasonable steps to mitigate the impact. We are not responsible for any resulting downtime, data delays, reduced functionality, or service interruptions arising from such events.

If a Force Majeure Event continues for an extended period, we may modify or discontinue affected portions of the Services where necessary to maintain platform stability or compliance. You acknowledge that Force Majeure Events do not constitute a breach of these Terms and do not entitle you to refunds, credits, or compensation unless required by applicable law.

You agree to take reasonable measures to mitigate your own risks and to maintain appropriate business continuity plans for your environment and use of the Services.

22. Governing Law

These Terms and any dispute arising out of or relating to your use of the Services will be governed by and construed in accordance with the laws of the jurisdiction in which the Company is organized, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the Arbitration Agreement contained in these Terms, the parties agree that any permitted court proceedings will be brought exclusively in the courts located in the applicable governing jurisdiction, and each party consents to the personal jurisdiction and venue of such courts. You agree that you may not bring legal action in any other forum unless required by applicable law.

23. Assignment

You may not assign, transfer, or delegate any rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent. Any attempted assignment without such consent will be null and void.

We may assign or transfer these Terms, in whole or in part, without notice or restriction, including to an affiliate, a successor in interest, or as part of a merger, acquisition, corporate restructuring, or sale of assets. These Terms will bind and benefit the parties, their successors, and permitted assigns.

24. Entire Agreement

These Terms constitute the entire agreement between you and Dolphin Radar governing use of the Services and supersede all prior agreements or understandings.

25. Refunds Policy

All purchases, including subscriptions, credits, and add-on services, are final and non-refundable. Due to the digital nature of our services and immediate access to data, analytics, or verification results, we do not provide refunds or prorated refunds for unused time, unused credits, or partial service periods. Free plans and trial credits are provided for evaluation purposes prior to purchasing.

Refunds may be granted only in limited exceptional cases, such as duplicate charges or verified billing errors, and remain at our sole discretion. Approved refunds will be processed to the original payment method. You may cancel your subscription at any time; cancellation prevents future charges but does not entitle you to a refund for the current billing period.

26. Contact Information

For all legal, compliance, or customer support inquiries, contact:

Email: info.dolphinradar@gmail.com Company: Dolphin Radar

Terms of Use – Dolphin Radar